Fencywin Privacy Policy — Protecting Your Information
Last Updated: 2025
How We Use Your Information
Fencywin places the highest importance on the privacy of users in Bangladesh. When you register or log in to our platform, we collect certain necessary information. This information is used solely to manage your account and improve our services. We do not sell or transfer your personal information to any third party without your consent. All our data collection and processing follows international privacy standards.
What Information Is Collected
At registration, we collect your name, email address, mobile number, and date of birth. Payment information required for deposits and withdrawals is also stored securely. We automatically log your device type, browser information, and IP address, which are used for security and technical troubleshooting. Gaming activity history is monitored to ensure compliance with our responsible gaming policy. All such data is stored on encrypted servers with the highest level of security.
Purpose of Data Use
Your information is primarily used for account verification, transaction processing, and customer support. We analyze data to ensure platform security and prevent fraud. Usage patterns may be analyzed to improve your experience and provide relevant offers. Data is also used to fulfill legal obligations and resolve disputes. We will never sell your information to advertising third parties.
Cookies & Tracking
Fencywin uses cookies on its website to make your browsing experience smooth and seamless. Session cookies help maintain your logged-in state and are automatically deleted when you leave the page. Performance cookies are used to monitor the loading speed and detect errors on our platform. You can control or disable cookies at any time through your browser settings. However, disabling cookies may limit certain features.
Your Rights & Data Security
Data Access & Correction
You can log in to your account at any time to view and update your personal information. Contact our support team to correct any inaccurate or outdated information. We will process your request as quickly as possible.
Request to Delete Data
You may request the deletion of your account and associated data at any time. However, certain information may need to be retained for a specified period to fulfill legal obligations. Requests will be processed within 30 business days after verification.
Data Protection Measures
All data on our servers is secured through SSL/TLS encryption. Firewalls and multi-factor authentication are used to prevent unauthorized access. Our security team conducts regular system audits to ensure your data remains safe at all times.
Sharing Information with Third Parties
Limited information may be shared with trusted financial institutions for payment processing. Information may be provided in response to lawful requests from law enforcement agencies. Beyond this, no information is shared with any third party without your full consent.
Policy Changes
Fencywin reserves the right to update this privacy policy as needed. Registered users will be notified via email or platform notification before any significant changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We will clearly note the date of all changes on this page. If you have any questions, FAQ visit the page.
Play Safe, Enjoy with Peace of Mind
At fencywin, every transaction and piece of personal information you share is protected with the highest level of security. Join the platform trusted by millions of users in Bangladesh and enjoy the thrill of Sports Betting and casino games. Our mobile-first design makes your experience even easier and more enjoyable.